FAQs
Access detailed responses to common queries and concerns you may have.
Common queries and responses
We are dedicated to assisting you with any inquiries you may have during your loan’s duration, and we offer competitive rates. Whether you’re a first-time buyer or an experienced investor, our commitment is to be available whenever you require assistance.
What does a broker do?
A broker is a financial expert who collaborates with you individually to explore your borrowing objectives and assess your eligibility for different amounts. They often deliver a more customised service compared to lenders and have access to a variety of loans from multiple sources, enabling them to find the most suitable loan conditions for your specific needs.
Are there fees for home or investment loans?
When obtaining a loan through a broker, there are no additional repayments or fees. Brokers earn a commission from the lender for bringing in new clients, but this does not influence your interest rate or any other terms of the loan.
Is using a broker more costly?
Engaging a broker comes at no cost to you, as the lender compensates the broker. With access to a vast range of loan products from numerous lenders, brokers can identify the most suitable loan that aligns with your needs. Typically, this involves a combination of the most competitive rates available and features that best suit your situation.
Some brokers may impose service fees, which they are required to disclose before commencing their services.
What is my borrowing capacity?
While our borrowing calculator provides a reasonable estimate of your potential borrowing capacity, for a more accurate evaluation, please reach out to our team. We can discuss your options and delve into your circumstances in more detail.
Should I choose a fixed or variable rate?
As the name implies, variable-rate home loans feature interest rates that fluctuate over time. They often offer more flexibility compared to other loan types, including features such as redraw facilities and options for additional payments. However, they do not guarantee fixed repayment amounts.
Conversely, fixed-rate home loans provide consistent monthly repayments – you will know exactly what to pay each month for the entire loan term. While these loans may lack certain flexible features, they give borrowers reassurance when planning their repayments.
When deciding which loan type suits you best, consider what matters most to you – whether it’s flexibility or certainty in your monthly payments.
Which lenders are in your network?
Thanks to our connection with a mortgage aggregator, we can access loan options from over 40 different lenders. This allows us to assist you in discovering several suitable choices tailored to your individual needs.